Shipping Policy

Order received are usually processed and shipped within 2-workings days of receipt.

Once orders ship a tracking number will be sent to your supplied email address.

Orders are shipped by ground service (UPS, FedEx, USPS, etc) unless expedited shipping is paid for.

If you see your tracking shows “On FedEx vehicle for delivery” for more than 1-day, than there’s a good chance it is being held at the hold location and the local employee failed to scan upon arrival.

Most orders take 3-5 business days to arrive.  If you have a question about your shipment, please send an email to sales@journeyinstrumentsuk.com.